Terms and conditions and use of the website
BASIC PROVISIONS
The General Terms and Conditions of Business deal with the operation of the zoki.art website, the rights of the user and the business relationship between the provider and the customer. The website is operated by Zoki.art, Zorana Živić, s.p. (hereinafter: zoki.art). By using the website, the user or customer agrees to the General Terms and Conditions of the website.
Zoki.art endeavours to ensure the accuracy of the information provided and reserves the right to make changes. The possibility of typographical errors is accepted. The photographs on the website may be symbolic. Decorative accessories next to the products in the photographs are excluded from delivery.
Any use of the website content and photographs is only permitted with the express consent of zoki.art. All copyright reserved.
PRIVACY POLICY
By registering on the website, the user guarantees the accuracy of the data provided and warrants that only he/she will access the website with his/her username and password (in case of violation, I reserve the right to disable access to courses and other electronic resources, without refund of the purchase price and without warning). At the same time, the user agrees to the processing of data by zoki.art website for the purposes of business records, advertising and customization of the content to the user in accordance with the Privacy Policy.
Personal data and contracts are kept for the duration of the registration on the website and are deleted when the user’s account is deleted.
The website uses cookies for its optimal functioning, which are used for the correct execution of orders, the collection of data on the use of our services and the personalization of content for visitors. By using the website, the user agrees to the use of cookies.
CONCLUSION OF A CONTRACT
The sales contract is concluded between the customer and the company that operates the website. The contract is concluded at the moment the buyer places an order. The contract is concluded in the Slovene language.
PRICES
The published prices are valid for all customers. All prices are in EUR and do not include delivery charges. We reserve the right to change prices. The changed prices are valid for purchases up to the moment of conclusion of the contract between the purchaser and the company operating the website.
PLEDGE
If the products ordered are currently out of stock, zoki.art will inform the customer and provide an estimated delivery time. If the customer does not agree to this, he/she may withdraw from the contract.
DELIVERY
Successfully placed and paid orders will be dispatched within 3-5 working days after the order has been completed. Products are delivered by the Post of Slovenia to addresses in Slovenia.
Packaging and shipping costs are not included in the price.
If the products received are damaged upon delivery, the buyer must immediately notify the website operator at hello@zoki.art.
Electronic products (courses, photographs, e-books, etc.) are provided in electronic format only.
METHOD OF PAYMENT
On the website you can pay by invoice or PayPal.
Payment by pre-invoice is made to a current account opened with Delavska hranilnica d.d., with the following details:
Zoki.art, Zorana Živić, s. p.
TRR: SI56 6100 0001 8593 889
The deadline for payment of the invoice is 3 working days after receipt of the invoice. If the invoice is not paid within this period, the buyer shall be deemed to have withdrawn from the order.
WITHDRAWAL FROM THE CONTRACT AND RETURN OF GOODS
Physical products:
The consumer has the right to notify zoki.art within 14 days of receipt of the goods that he/she withdraws from the contract. The Buyer may notify the Seller of the withdrawal by e-mail to hello@zoki.art or by other written notice.
The Buyer is obliged to return the Products within 14 days of the notice of withdrawal. The returned products must be unused, undamaged, in their original packaging and the identification of the order must be clear from the shipment. The costs of returning the goods shall be borne by the buyer. The Seller will refuse to accept the return shipment if the Seller would have been liable for the shipping costs upon receipt.
In the event of withdrawal from the contract, the Seller shall reimburse all payments received immediately or, at the latest, within 14 days of receipt of the notice of withdrawal from the contract. Payments received shall be refunded by transfer to the bank account specified by the Buyer.
Electronic products and products made to order:
The Buyer shall not have the right to withdraw from the purchase for goods which are made according to the precise instructions of the Consumer and tailored to his personal needs. The consumer has no right of return for electronic services such as courses, e-books and other electronic products.
CREATIVE MISTAKES
In the event of material defects in the products or the supply of defective products, the Buyer may exercise rights under the Consumer Protection Act. The Buyer may exercise its rights under the material defect if it notifies the Seller of the defect within two months of the date on which the defect was discovered. In the notification of the defect, the buyer must describe the defect in more detail and give the seller the opportunity to inspect the item.
If the item does not have the characteristics necessary for its normal use or a specific use previously known to the seller or expressly agreed upon, and if the consumer has correctly notified the seller of the defect within the time limit referred to in the preceding paragraph, the consumer may require the seller to rectify the defect, to refund a proportion of the purchase price proportionate to the defect, to replace the goods or to refund the purchase price. The seller shall bear the costs of rectifying the material defect.
LIMITATION OF LIABILITY
It is the Buyer’s responsibility to treat the Products with care and in accordance with their intended purpose. The Seller shall not be liable for any defects or damage to the Products resulting from improper or negligent use.
The Website Operator shall not be liable for any damages arising from any technical problems, interruption of the service or other disruptions. Although we make every effort to ensure that the data and information published on the website is accurate, correct and up-to-date, we are not responsible for it.
DOING BUSINESS WITH COMPANIES
Where the Buyer is not a consumer within the meaning of the Consumer Protection Act, the provisions of clauses 8 and 9 of the General Terms and Conditions of Business shall not apply. Instead, the general rules of the Code of Obligations shall apply.
VALIDITY OF THE GENERAL TERMS AND CONDITIONS
The General Terms and Conditions of Business are valid from 12.12.2023 until revoked and are subject to change without prior notice. The current text of the General Terms and Conditions is available to the Customer at the time of purchase.
INFORMATION ABOUT THE WEBSITE OPERATOR
Zoki.art, Zorana Živić, s. p.
Tel: 031703994
E-mail: hello@zoki.art
I am a VAT taxable person.
COPYRIGHT PROTECTION
The text of these General Terms and Conditions of Business is protected by copyright and may not be reproduced, distributed, modified or otherwise further used for commercial or non-commercial purposes without the prior consent of the author.
COOKIE POLICY
This website uses cookies. These are small files that are downloaded to your computer or mobile device when you visit. This is so that I can enable you to better use and use the shop. Cookies do not contain personal data or information that could identify you.